Returns & Exchanges

At SilkSilky, we want you to be completely satisfied with your premium silk purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Our goal is to ensure your shopping experience is as luxurious and seamless as the silk we provide.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all SilkSilky tags attached to ensure the delicate fabric is protected during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing